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Spam email

(Topic created on: 23-06-2025 06:59 PM)
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pennylonglane
Apprentice
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I'm receiving loads of spam emails and I get a message saying the spam filter is full. The limit is 500 apparently which seems far too little for this day and age. Can anything be done?

9 REPLIES 9
TheRoyalPenguin
Voyager
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If it's the same person/people, just block them on whatever email service you use. Hopefully that helps.
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skott
Helping Hand
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Hi, and warm welcome to the EU and UK customer-to-customer community forum.

Could you please provide q bit more information? What email platform are you using, have you checked your settings? Of how often the email automatically deleted? Also between what period of time is this as getting that many spam emails maybe something else in play.

Think most email platforms are standard of 30 days when deleting spam emails. Mine for the last 30 days are around 40 spam emails donno how you are getting so many.
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-Robot-
Samsung Members Star ★★
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If yot have had to register 500 spam email, you have a bigger problem.

I have email account that are over 20 years old and only have 3 spam emails reported
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pennylonglane
Apprentice
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Hi I've used an AOL email address for decades with no problem and then I started receiving up to 12 spam emails daily in the last few months. I report them as spam and up until now I've assumed those emails would be blocked by AOL but now I keep getting this message saying the spam filter is full. Is that a Samsung issue? I've tried settings hoping to free up some space by deleting older stuff maybe but there doesn't seem to be a way to do that. At 12+ a day I'm soon going to notch up another 500 anyway. I don't know how it's happened, I try to be careful with my email address but obviously I've slipped up.
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pennylonglane
Apprentice
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Hi thanks but it's a lot of different (but similar maybe) email addresses doing the sending.
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pennylonglane
Apprentice
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Hi yes I was virtually spam free for years.
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-Robot-
Samsung Members Star ★★
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500 blocked account is alot, yoy must be on some spam list, but even then your ISP would have auto blocked some and never hit your inbox, that why surprised you have over 500
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skott
Helping Hand
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Hi, this won't be a Samsung issue, as Samsung doesn't have any control over your email account. It will be something to do with AOL itself. I've been using Gmail since it came out and never had issues.

A quick Google search suggests trying this:

1. Utilize AOL's Spam Filters and Reporting Tools:

Mark as spam:

When you receive a spam email, mark it as spam within AOL Mail. This helps AOL's spam filters learn to recognize and filter out similar messages in the future. 

Report abuse:

If the spam is particularly egregious or involves phishing attempts, report it to AOL. 

Check the spam folder:

Regularly check your spam folder to ensure legitimate emails aren't being incorrectly filtered. 



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skott
Helping Hand
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Few othwr suggestions there too so worth looking it up.

I just serched for AOL loads of spam emails.

Hope this help.
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