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sound

(Topic created on: 26-06-2021 02:41 PM)
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carolAb
Apprentice
Options
I seem to have all of a sudden stopped receiving sound when notifications such as text messages coming through. Do not disturb Is off I've restarted phone I've been into notifications n selected on of the tones and they arent playing either. Ideas please!?! 
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4 REPLIES 4
xSteveuk
Mastermind
Options
Hi,
When on the samsung members page
The homepage
Click on the button
Get Help
At the bottom of the page
Then click on interactive
Then click on speaker
To run a test
And see if it helps
DUMITRU79
Troubleshooter
Options
By any chance, this device has earphone jack & you plug / unplug earphones often ?
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carolAb
Apprentice
Options
yeh just this minute tried it n I think I've sorted it. I ran the test n speaker error. so what I did was try spotify n amazon music n they weren't playing in the end I had to turn off bluetooth and now Its working
carolAb
Apprentice
Options
no. I cant use them as I have an hearing impairment
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