Slow

[markw13]

My phone started going slow today it's only 3 months old 

[BandOfBrothers]

Hello @markw13 

Can you try a few troubleshooting steps please. 

1. Soft reboot by turning the phone Off and On. 

2. Use the optimisation tool found in your Device Care. 

3. Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

4. Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

Samsung Support Link  > https://www.samsung.com/uk/support/mobile-devices/how-to-keep-your-galaxy-mobile-device-from-slowing... 

If i can be of any further help please don't hesitate to ask  😎 

[markw13]

OK thanks