Slow phone

[pjm68]

Is there anyway to speed up your phone have cleared all data and caches but still seems slow,have not got to many installed apps either.

[arianwen27]

Cached data actually exists to speed up your phone. Clearing it just saves some storage space. Delete some apps you have and don't use, try using lite versions of apps, eg Facebook lite. A series phones aren't designed to be super fast so there isn't too much you can do. The S series are the fast phones

[Piper123]

Have you complete a Wipe Partition Cache on your device at all please?

This clears out temporary cached files but doesn't delete data.

[pjm68]

How is this done,thanks.

[Piper123]

1. Turn off the device.
2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

[pjm68]

Cheers

[JAMES4578]

@pjm68  you also free up memory in Device Care via Memory by stopping Background Apps.     Worthwhile checking the Diagnostics via Members App-Support-Phone Diagnostics to see if anything is detected there,as has been mentioned though the A Series are not super fast as they use middle range processors. 

Physical damage can also effect speed though may not be relevant in this case.

[BandOfBrothers]

As a workaround you could activate Developer Options and then change the animation scales that makes the phone look to work faster. 😉 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-turn-on-the-developer-options-menu-on-my-... 

In regards to if the phone is working slow i.e accessing the Internet then this could be a multitude of things including old sim card , mast congestion etc, build up of apps etc on the phone using internal storage. 

Seasons Greetings 🎄 

[kazz88]

I don't want to scare or worry u but it could possibly be a virus if u download AVGVirus cleaner or any antivirus app of the play store it can help protect u from viruses and if u have a virus u just need to deep scan once u get on the app the app will tell u if anything is wrong. If it don't work maybe taking it to the shop to ask them might help. I really hope your phone starts working better for you.🙏🙏