Shell runtime library

[Jacqui3]

Since installing the recent system update on my A54 5g, I get a message that whizzes across my screen: "You are using a shell runtime library, don't forget to run..." I can't see the rest of it as it disappears.

Hiw do I get rid of it; it is VERY ANNOYING. Thank you

[AndrewL]

@Jacqui3: Are you using a particular app or feature when you see the message? If you head to Settings > Notifications > Advanced settings > Notification history, can you see a record of the notification?

[Jacqui3]

Not using any particulsr app. The message appears randomly. There is no record of the notification

[AndrewL]

@Jacqui3: If you head to Settings > Device care > App protection > Scan phone, does this flag any malware or suspicious activity on the device? 

[Jacqui3]

I ran a scan and no rhreats were found. Just before I did that, the mwssage whizzed across the screen again

[AndrewL]

@Jacqui3: Based on the nature of your issue I recommend restarting your phone in Safe mode, as this will disable all third party apps and help to determine if the problem is stemming from an external source. 

To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.

With Safe mode active, monitor the performance of the device for a few hours, based on the frequency that you encounter the issue. If you find that you no longer see the message, then please restart your A54 5G as you would normally and uninstall any apps that you have added to the device since you first encountered the issue. It won't be possible to determine exactly which app is at fault, therefore I recommend approaching this via a process of elimination. 

[Jacqui3]

I restarred my phone in safe mode and the message did not appear in the four hours that I left it in that mode. Nor has it appeared again since. I did not install any new apps after the system update. I will let you know if the message appears again

[Jacqui3]

The message just appeared again

[Members_6C4qFFZ]

I keepngettingvthe same message but only when I use the First Bus app.

I can't see the full message and there isn't a notification. 

[ItzMoira]

Same as me! Literally only with First Bus