Screen freezing

[źoe]

My phone keep freezing since the 6.1 update anyonè else having same issue 

[Robin999]

It's been widely reported here. Please leave feedback via the support tab on bottom of members app home page. There's no fix as yet.

[BandOfBrothers]

Hello @źoe 

I'm sorry to learn your experiencing issues. 

Can you try these troubleshooting steps if you haven't already. 

• Update your apps via the Playstore and Galaxy Store. 
• Soft reboot by turning the phone Off and On. 
• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. { Repair Apps may not be availableto the Samsung Galaxy s²⁴ Series of phone's. } 
• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• As a last resort back up and factory reset. 

If I can be of any further help then please don't hesitate to ask.  😎