Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Samsung Wallet only lets me select a few countries

(Topic created on: 03-01-2025 11:49 PM)
1295 Views

I have this problem too

Ed23424
Apprentice
Options
I am new to Samsung and when I tried to set up Samsung Wallet it only allowed me to choose a few countries, such as the United Arab Emirates. Does anyone know why this is happening or have any advice on what I can do.

2 Solutions


Accepted Solutions
Solution
arianwen27
Black Belt 
Options
That means your phone is from the regions listed. Aka, that device has been imported and isn't originally from the uk. There isn't a way to fix this. You either got a cheap phone abroad and brought it back or someone scammed you a little. I would be very aware of system updates, as usually phones like this stop getting updates. I could explain why that happens if you want but to be quick, getting a cheap pay as you go or travel sim for the country the phone is originally from gets updates working again. You can input your exact device model code to find out what country it's from

View solution in context

Solution
BandOfBrothers
Samsung Members Star ★★
Options

Hello @Ed23424 and may I extend a Warm Welcome to the Samsung Community Forum 👋 

If Samsung Wallet isn't lettling you choose your country then unfortunately you won't be able to use that payments option. 

However you should still be able to use Google Wallet  👍


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

View solution in context

5 REPLIES 5
Solution
arianwen27
Black Belt 
Options
That means your phone is from the regions listed. Aka, that device has been imported and isn't originally from the uk. There isn't a way to fix this. You either got a cheap phone abroad and brought it back or someone scammed you a little. I would be very aware of system updates, as usually phones like this stop getting updates. I could explain why that happens if you want but to be quick, getting a cheap pay as you go or travel sim for the country the phone is originally from gets updates working again. You can input your exact device model code to find out what country it's from
Solution
BandOfBrothers
Samsung Members Star ★★
Options

Hello @Ed23424 and may I extend a Warm Welcome to the Samsung Community Forum 👋 

If Samsung Wallet isn't lettling you choose your country then unfortunately you won't be able to use that payments option. 

However you should still be able to use Google Wallet  👍


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Ed23424
Apprentice
Options
Thanks for the help
Ed23424
Apprentice
Options
Thanks you making me aware
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

You're very welcome @Ed23424  😎


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes