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Samsung Galaxy A53 5G - update of Abbott's Freestyle LibreLink app 2.10

(Topic created on: 16-07-2023 09:14 AM)
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AJKohl
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Is anyone using Samsung's A53 smartphone and recently updated Abbott's Freestyle Librelink glucose monitoring app from version 2.8.4 to new version 2.10?

Has anyone found that following the update of LibreLink to 2.10 that they are unable to receive minute-by-minute glucose readings in the LibreLink 2.10 app? Instead you get constant signal loss warnings and notifications that the low and high glucose alarms don't work?

Has anyone been able to resolve successfully and permanently the above issues? 

I have tried switching Bluetooth off and on and turning the phone off and on. I have also tried deleting the cache in "memory" of LibreLink 2.10. Nothing has worked. 
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13 REPLIES 13
AJKohl
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Hello. I have just checked on a diabetes group on Facebook I am a member of. On there at least one person says they received an update in the last 24 hours which fixed the Bluetooth issues

I still haven't received an update so I have no idea how Samsung are rolling the update out to A series owners.
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Cybervision
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Hi, I was told about this on my post. I went to settings, software updates and you can force your phone to look for the new update. Mine found it and when I get home I will download and see if they have solved the bluetooth low energy issue. The software update information does mention increased Bluetooth stability, so fingers crossed
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Cybervision
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Hi I've just downloaded the new Samsung update released today and now my smart lock works and I can find my Samsung tags. I hope the update sorts your glucose monitor problem too
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AJKohl
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Thank you, it has. The Bluetooth issue is resolved.