04-07-2019 12:35 PM in
Hi, when I'm on a call I keep putting people on hold accidentally. It's very annoying I have spoken to Samsung who say that they don't have a fix for this and the hold feature can't be removed, but does anyone know of an app that I can download to get rid of it or at least move it from the centre. Any help is appreciated. Thanks x
12-05-2020 11:18 AM in
I have been "chatting" tonight toi Samsung who want me to do without my phone for 7-10 days for assessment and won't supply any replacement. Samsung A70 has been putting calls on hold from the first call I made. The fix is to turn off the double tap feature, but then the phone no longer complies with its advertised features. Samsung remain oblivious to the fact and wont commit to a fix or replacement.
09-02-2021 02:58 PM in
There is a simple solution. I was experiencing the same problem with my A71. Tried everything. Then I decided to change the dialer app. There are some third party dialer apps that don`t have a <put on hold> icon in the upper right side of the screen! For me True Dialer works well and it solved completely my problem. Really annoyed at Samsung for not fixing the problem.