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Samsung A14 5G touchscreen doesn't work anymore after update to One UI 7.0

(Topic created on: 24-07-2025 03:11 AM)
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GersAffrandraa
Student
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after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore. 

How to fix this? 

#touchscreen #A14 #update #UI7 

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483 REPLIES 483
Bob580M6
Journeyman
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It's really annoying, I can't even get it to look the same. progress ?
Arsenal21
Pathfinder
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I know, apps are different, phone is actually slower to use I think. I'm no techy, but I try to keep up. Wish I hadn't bothered installing it! I won't in future....
Arsenal21
Pathfinder
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I've worked out it will.swipe 3 times to open then needs re-setting again. I really don't have time for this faffing !
Arsenal21
Pathfinder
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Same here on A.14. Will swipe 2/3 timesthen I have to re set again! What a pain. Glad it's not me though...
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Arsenal21
Pathfinder
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Exactly the same for me. I've tried diagnostics, says no problems? Well there is! I can't even get to the bit to clear the cache, it never comes up? Tried 3 times now. Oh well a visit to the phone shop then....
LosingACustomer
First Poster
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Same here. A14 just updated a couple of days ago. Utterly useless unwanted update. Cannot unlock, cannot answer or hang up. I'm getting fed up of the broken record advice on deleting cache. It's a bug.
Arsenal21
Pathfinder
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I've done thst, says phone working correctly, obviously not!
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Arsenal21
Pathfinder
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Tried that nakes no difference
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Arsenal21
Pathfinder
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I'm just glad it's not me being stupid !
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Beetroot
First Poster
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It broke the touchscreen on mine as well. Made my phone inoperable and I had to switch to my old phone 

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