Samsung A14 5G touchscreen doesn't work anymore after update to One UI 7.0

[GersAffrandraa]

after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore. 

How to fix this? 

#touchscreen #A14 #update #UI7 

[Candygirl1899]

Thanks for your advice.

[Candygirl1899]

Thanks, I will give that a try.

[greenjampt]

Same problem in Portugal, the solution given by the support was to format the phone, and then contact them later....

will buy a different brand tomorrows and use this as a trowing device

[RKate]

I tried, to do a full reset. like the clear cache / reboot, its temporary ...

Its look like a software issue.

[lance78]

Never had that problem a556e

[LordSith]

I have the exact same issue with my samsung a14; original smartphone, nothing changed. It started to happen one week ago when I had the one ui 7.0 /android 15 update.

[tallkeith]

I got exactly the same reply!

[bigfrank54]

Hi my Samsung a14 has been working great for last few years but since last software update it's driving me crazy. Csnt get into the lock screen for up to half an hour at a time. It doesn't register me swiping do my unlock pin can come up on screen. Have tried many things rebooting wiping cache etc but nothing works. Thinking of leaving Samsung and moving to iPhone something I said I would never do. 

[arianwen27]

It's a bug affecting most a14 users. If you force reboot the phone, the screen starts working. Fix lasts maybe a day?

Set your phone to auto reboot daily and wait for a fix. Sadly that's kinda all I can suggest.

Also of note, an iPhone would cost maybe 5-10 times as much as an a14. If you were going to do that, just get a better A series device. My personal belief is that the a14 isn't powerful enough to handle the update. An a56 would be plenty fast and cheaper than any iPhone

[Arsenal21]

Having exactly the same problem. Constantly send error reports, don't think they have an answer to it?