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Samsung A14 5G touchscreen doesn't work anymore after update to One UI 7.0

(Topic created on: 31-08-2025 10:51 PM)
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GersAffrandraa
Student
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after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore. 

How to fix this? 

#touchscreen #A14 #update #UI7 

483 REPLIES 483
Moon満月
Explorer
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Exact same problem as me but I can unlock with fingerprint but if I do the screen touch still doesnt work
Moon満月
Explorer
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Bruh I've been waiting for ages for a response 1756657614576.jpg
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Arsenal21
Pathfinder
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Yep, they never get back !
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Arsenal21
Pathfinder
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I did all that yesterday, worked for 12hrs then stopped swiping. I've sent 3 error reports, nothing back......
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Arsenal21
Pathfinder
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If you find out let us all know 😂
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Arsenal21
Pathfinder
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Yep done that!
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Arsenal21
Pathfinder
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Great, that's ok until we're out and about 🙄.
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Arsenal21
Pathfinder
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Yes, I rang them and they didn't seem to understand the problem? It clearly is a problem for a lot of people.
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Happymumof4
Apprentice
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Hi, I'm new here but after reading all these issues, I'm relieved I'm not on my own! I updated my phone on Wednesday evening and it hasn't worked right since. It's losing charge really fast, touchscreen working on and off, couldn't answer a phone call then couldn't end a phone call! I wish I hadn't bothered updating as now my phone is pretty useless. I keep having to press power and volume down button to get it to work. What an absolute faff!
SteveT111
Pioneer
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That did not make any difference.

This morning , the problem is still the same.

I have 1.5 GB of free mem so it's not that either

 

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