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Samsung A14 5G touchscreen doesn't work anymore after update to One UI 7.0

(Topic created on: 2 weeks ago)
1406 Views
GersAffrandraa
Student
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after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore. 

How to fix this? 

#touchscreen #A14 #update #UI7 

122 REPLIES 122
undyingsonata
Journeyman
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🙏
Members_3KjNwce
First Poster
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I too have this problem! Guess no one has a timeline for a solution?

Mine is a bit more intermittant, it seems to be (but not always) if I unlock it using the fingerprint. If I swipe up and get the pattern and unlock it using pattern or fingerprint it seems to work - but not always

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Members_lpBhEpy
Pioneer
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Are you having issues whilst charger cable plugged in?

I have experienced this sort of problem on some phones. Don't know  why. Could be the way the circuit board is built.

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undyingsonata
Journeyman
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No issues with the cable, since the phone updated from android 14 to 15 it's been having issues with lag and touchscreen not working the new os 7 seems to be the culprit I've cleared the cache partition and factory reset but no joy
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bluelabel1
First Poster
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Same in my A14 5G device. in order to get the touch screen to work need to plug the charger and unplug to get the screen on again in order to swipe for unlock.

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undyingsonata
Journeyman
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👍🏻 thanks for the advice, it's awful from having a working phone to this mine updated 4 days ago... I hope samsung fix this i can't afford another mobile
Members_1iwRE5e
Student
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sane problem here but it comes and goes like sometimes when i close my phone and open it later it doesnt react anymore and sometime later when i try again it does

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JFromPortugal
Student
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Hi same problem here, but it comes and goes like sometimes when i close my phone and open it later it doesnt react anymore and sometime later when i try again it does 

Members_1iwRE5e
Student
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bro copy pasted my comment

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AnthonyCole
Student
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HI. Same issue here.. Samsung Galaxy A14. Since update to UI7.0 Sometimes when I unlock (using fingerprint scanning) the touch screen works, other times it does not. Unlocking by just turning on (no fingerprint check) sometimes touchscreen doesn't  start so unable to enter pin. Almost impossible to answer calls now, or, as I had recently, unable to hang up (even though it had worked when I started the call). Useless.