26-01-2023 09:14 AM
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Hi,
Bought a Samsung A04 in December. Just last week vertical lines started appearing. Why is that ? What can I do to fix it?
I did not drop the phone. Phone did not get wet.
- Chapters
- descriptions off, selected
- captions settings, opens captions settings dialog
- captions off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.
26-01-2023 12:41 PM - last edited 26-01-2023 02:12 PM
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I suspect its something like that looking at the photo.
If you go into the phone app and dial the following symbols *#0*#
Along the top, you will see 3 colour tabs.
When you tap on these, do the lines disappear?
Alternatively, start your phone up in safe mode and see if they dissappear
If they do disappear, then it's likely to be an app or theme.
If so, it may be worthwhile clearing the cashe Partition of the phone
If in the tests the lines remain, then go back to the retailer if bought second hand or contact Samsung Customer Support if bought new
26-01-2023 09:15 PM
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27-01-2023 06:45 PM
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