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Original topic:

Retrieve items from recycle bin

(Topic created on: 04-10-2021 06:30 AM)
queenclaudia
Apprentice
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Galaxy A Series
Hi. I want to retrieve some text messages I deleted from my recycle bin on my Samsung phone. Every time I try and do this a pop up screen appears wanting me to set up a 2 step protection process which I don't want to do. I think I'm possibly not in the right place as surely this should be more simple and straightforward. Can anyone help? Thanks.
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3 REPLIES 3
TessM
Moderator
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Galaxy A Series

Hey @queenclaudia ,

 

sure thing! You should be able to retrieve this by launching the Messages app> Menu (3 dots top right)> Recycle bin> Select the message or messages that you'd like to retrieve> Restore.

 

Are these the steps that you are following? If so, when do you get this message (when you tap Recycle Bin, Settings...)? Can you capture this and send a screenshot of the message here? 

queenclaudia
Apprentice
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Galaxy A Series
Thanks for responding. I eventually figured out that's where it was. Just didn't think it would be that simple 🙂
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AntS
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Moderator
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Galaxy A Series