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Original topic:

Recent update messed my samsung a11 keyboard up

(Topic created on: 27-06-2021 04:59 AM)
Restrom
First Poster
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Galaxy A Series

After the recent update to my Samsung A11, my keyboard has stopped doing spell check, predictive text and swipe to text.  Very annoying. I've reset to default, turned off and on, restarted my phone to no avail!  I've checked to make sure everything is selected in the Keyboard settings.  What now?  Completely makes texting quite frustrating and time consuming. Help!

3 REPLIES 3
BandOfBrothers
Superuser II
Superuser II
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Galaxy A Series

Which update did you complete @Restrom  ?

I've just updated my phone to the June update and my Samsung Keyboard is fine.

Try Putting the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

In the interim have you considered another keyboard while you get this resolved.


Current Phone > Samsung Z Fold³ 5G.

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AndrewL
Moderator
Moderator
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Galaxy A Series

@Restrom: Please try heading to Settings > General Management > Language & Input > On screen Keyboard > Manage Keyboards > All Off > Back > Select Samsung Keyboard > Smart Typing > Ensure all relevant options are toggled on. Are you able to access the features following these steps?

To further troubleshoot your issue please go to Settings > General Management > Language and Input > On-Screen Keyboard > Samsung Keyboard > About Samsung Keyboard > Tap the 'i' in the top right > Storage > Clear Cache > Clear Data > Restart your A11. Please be aware that this will remove any personal settings from your keyboard.

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Misha33
First Poster
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Galaxy A Series

I have the same problem.  Did you ever figure out what the problem was?

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