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Random pixilated screen freezes

(Topic created on: 2 weeks ago)
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DickyBieber
Student
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Galaxy A52s 5G (SM-A528B)


Build Number : A528BXXSBGYI3
Android version : U(Android 14)
Release Date : 2025-09-30
Security patch level : 2025-09-01

The phone randomly pixilated across the screen, sometimes in blocks, sometimes full screen and freezes. Eventually continues. App if playing seem unaffected, just screen seems to freeze. Eventually comes back, sometimes after pressing screen again. 

Has anyone else experienced this? Phone is patched as above. No specific event preceeding the issue of note which would have caused this.

Thanks.
2 REPLIES 2
Tourbillon De La Vie
Samsung Members Star ★★
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Try diagnostics via Samsung members app

Does it happen in safe mode
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
DickyBieber
Student
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Diagnostics came back fine. Putting into safemode did not experience the issue, back in standard mode issue happened on startup. Looks like a 3rd party app. Will check recently installed updates and go from there. Thanks