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QR scans not working after update

(Topic created on: 03-04-2021 05:43 PM)
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JT1966
Journeyman
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I installed an update last week now I can't scan any QR codes in apps. All permissions seem OK and its not the codes as I have seen others doing it ok. It was fine until the update.  So frustrating,  anyone any ideas? I am losing points not scanning codes when I buy stuff!!! I have a Galaxy A21s 
30 REPLIES 30
JT1966
Journeyman
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Still no resolution 😕
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Suxma
Student
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Hari ini tgl 30 september 2021  ada update baru dari samsung, isinya perbaikan di isu camera, setelah update, semua kendala scan qrcode bisa berjalan debgan baik. Tetimankasih samsung.

Ini video solusinya https://youtu.be/nMEFL5deSbo

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Suxma
Student
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Suxma
Student
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This solution for this case  https://youtu.be/nMEFL5deSbo

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SachA50
Student
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Is there fix for this issue?

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Suxma
Student
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Yes, i found solution in that video youtube. Its work for me. 

Screenshot_20211020-064607_YouTube.jpg

https://youtu.be/nMEFL5deSbo

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Economy
First Poster
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I have Samsung Samsung Galaxy A52s 5G on UI-Version 4.1, Android 12 latest updates.

For clarity, I am able to open the QR Code Scanner by swiping from the top of the screen to the bottom using 2 fingers. This QR Code scanner works fine.

In other apps, which have a QR Code Scanner integrated, the QR Code Scanner shows the camera and I can focus the QR Code, but nothing happens. The app does not recognize the QR Code. The app has all necessary rights to use the Camera.

I think it is similar issue with was fixed on other Samsung phones with an update.

Hope Samsung can have a look.

luvotnt
First Poster
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I have the same problem as Economy above. The scan code in the camera worked before, but now it does not. Checked all basic general settings.  Update: It's fixed now. Don't know why, but started working again after I tried the scanner from lock-screen two-fingers drag down (quick menu icons).

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SJaafar
First Poster
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I can confirm the same on the same Galaxy model.

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johnnyg7
First Poster
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Great if you speak Spanish!
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