10-06-2024 09:07 AM - last edited 10-06-2024 09:08 AM
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11-06-2024 05:30 AM
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If a phone is playing up after an update then a good troubleshooting step is >
- Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
If this does not, clear up the issue then try Safe Mode >
- Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then ling hold on Turn Off to get to Safe Mode.
If necessary you can send Samsung feedback via your Samsung Members App @obi7841
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
16-06-2024 04:59 AM
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Ive had this problem too, after the latest security update. my phone was flickering and like glitchy static. i took it to a third party repair service and they said it was the update that caused this because they checked the screen and there was no damage or what so ever. they said they are gonna downgrade it. but at the cost of loosing my data. which is very bad since i got so many photos in my phone
