Phone won't stop charging?

parfaitnoirx · ‎10-03-2020

I've been noticing that whenever I charge my phone, it doesn't stop charging even at 100? I know about newest Samsung phones have intelligent battery and they instantly stop at a hundred but mine won't? What could I do? For reference, I own a A50S.

BandOfBrothers · ‎11-03-2020

Hi @parfaitnoirx

May I ask are you using official Samsung products to charge the phone ?

It right that when a phone hits 100% the phone is intelligent enough to then go on trickle charge.

If your concerned then perhaps use a Samsung Experience Store / Samsung Service Centre as they can run a diagnostic.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

parfaitnoirx · ‎11-03-2020

Yes, I am. I am using the charger that was in the box.

BandOfBrothers · ‎11-03-2020

Ok.

If you need peace of mind then please do seek support from a Samsung Experience Store / Samsung Service Centre.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "