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Original topic:

Paypal keeps crashing

(Topic created on: 05-02-2022 12:18 PM)
MaryDoll65
Apprentice
Options
Galaxy A Series
Hi, can anybody help me with using PayPal on my phone?
PayPal loads then continually keeps closing down.
I've followed all the advice, cleared cache, data, uninstall, reinstalled, turned phone off to reboot, etc., but PayPal still crashes!
Any more ideas please?
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6 REPLIES 6
xSteveuk
Maestro
Options
Galaxy A Series
Check for app update

It's possible that PayPal
Are having issues
If go Google
And search
Is PayPal down
May help to find if they
Have issues
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MaryDoll65
Apprentice
Options
Galaxy A Series
Thanks for your response. I've since loaded PayPal on my laptop and there's no problem, so, I guess my phone has the problem.
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

When you uninstall PayPal from your phone please also go into your Playstore and MyLibrary and delete the app from there too so that when you download the app again it's a fresh install.

Check the permissions within tbe app when redownloaded too please @MaryDoll65 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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MaryDoll65
Apprentice
Options
Galaxy A Series
Thank you, I will give this a go.
carleneLee78
First Poster
Options
Galaxy A Series

This usually occurs when your Wi-Fi or cellular data is slow or unstable, causing apps to malfunction. Another reason for Android apps crashing can be a lack of storage space in your device. This can occur when you overload your device's internal memory with heavy apps. 

How to stop apps from crashing
  • The “Force stop” method. ...
  • Restart your Android device. ...
  • Keep your phone updated. ...
  • Clear your cached data. ...
  • Reset app data. ...
  • Reinstall the crashing app. ...
  • Check your internet connection. ...
  • Expand your storage.
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ShiroiTaka
First Poster
Options
Galaxy A Series
I have tried all the above on a S21 and the app still crashes immediately after starting. I have tried to contact PayPal but they are massively unhelpful and just advise the same over and over.
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