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Paypal keeps crashing

(Topic created on: 05-02-2022 12:18 PM)
6873 Views
MaryDoll65
Apprentice
Options
Hi, can anybody help me with using PayPal on my phone?
PayPal loads then continually keeps closing down.
I've followed all the advice, cleared cache, data, uninstall, reinstalled, turned phone off to reboot, etc., but PayPal still crashes!
Any more ideas please?
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6 REPLIES 6
xSteveuk
Mastermind
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Check for app update

It's possible that PayPal
Are having issues
If go Google
And search
Is PayPal down
May help to find if they
Have issues
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MaryDoll65
Apprentice
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Thanks for your response. I've since loaded PayPal on my laptop and there's no problem, so, I guess my phone has the problem.
BandOfBrothers
Samsung Members Star ★★
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When you uninstall PayPal from your phone please also go into your Playstore and MyLibrary and delete the app from there too so that when you download the app again it's a fresh install.

Check the permissions within tbe app when redownloaded too please @MaryDoll65 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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MaryDoll65
Apprentice
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Thank you, I will give this a go.
ShiroiTaka
First Poster
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I have tried all the above on a S21 and the app still crashes immediately after starting. I have tried to contact PayPal but they are massively unhelpful and just advise the same over and over.
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chrismattamy
Pathfinder
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Hi was this ever sorted, I still haven't been able to use the PayPal since last year
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