My Samsung keyboard never shows up when I touch the "search bar" or "text bar" within every app in Secure Folder. Then the app suddenly crashes.
This only happens in apps within secure folder. Outside the secure folder, everything is still working fine.
I am using Samsung Galaxy A8 Star, a midrange phone from Samsung launched in 2018. Got this issue after updating the phone with May 2021 patch. Previously, I never encountered this kind of problem.
At first, I restarted the phone to fix this issue. But the crashes keep happening. So this kind of fix is just temporary.
Samsung should fix this issue ASAP. It brings inconvenience to their smartphones' users.
Anyone experiences the same problem?
try to reverse the update if you can, try below
► but please backup the Secure Folder data first
open Secure Folder → 3 dots → settings → back up
► clear data to remove recent update
Settings → apps → Secure Folder → storage → clear data
► head to Galaxy Store → settings → set to do not update apps automatically
► turn off and on the device, then retry
any other suggestions? Since i think it will not fix the problem
I get it... I will be annoyed too if this happens to my phone
better start messaging customer care already for expert advise please
the only temporary solution based on my experiments is
NEVER take any screenshot when you are in your secure folder.
if you take a screenshot inside the secure folder, then you start to type in telegram, whatsapp, etc, right before the on-screen keyboard shows up, the app will crash.