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my Samsung galaxy a10 keeps freezing

(Topic created on: 08-02-2021 11:18 PM)
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felixrawr
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My Samsung Galaxy a10 has been freezing for a while now and when it freezes and  it takes about 10-30 seconds to unfreeze. Can anybody suggest anything.
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12 REPLIES 12
tinglish
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hi
have you cleared cache partition

Firstly, swipe down to open Upper Bar and tap on the Power icon.Then hold down Volume Up and Power button until you see SAMSUNG Galaxy logo on the screen.Now go to Wipe cache partition. ...In the next step select Yes option by using the same keys as before.At last, choose Reboot system now with the Power key.
felixrawr
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what does the power icon look like im stupid
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tinglish
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this one

Screenshot_20210208-235106_One UI Home.jpg

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felixrawr
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i dont have that
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tinglish
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there are videos on YouTube that can show you exactly how to do it if you're unsure.
just type "how to clear system cache on Samsung"

hope this helps
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felixrawr
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its not there

Screenshot_20210208-235302_Settings.jpg

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tinglish
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I've just looked on YouTube and there is a video to show you how to do it for your model.
it's called"how to wipe cache partition in Samsung galaxy a10"

this should help you,if not message me and I'll try and help
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tinglish
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Restart your Samsung Galaxy A10.When the Samsung logo appears on the screen, press and holds the volume up and power buttons simultaneously.It will take you to the recovery mode.In the recovery menu, find the “Wipe Cache Partition” and you can use the volume down and up key for navigation.Use volume keys to navigate to “Wipe Cache Partition” and use the Power button to select it.When Recovery mode pop up again, navigate to “Reboot System now” and press the power button to select it.The smartphone will reboot and it will take some time until its restart.
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tinglish
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hi

did you manage to get it sorted
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