Adrian129
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26-12-2024 04:20 PM
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My problem is Bluetooth audio devices. I have a redmi buds 4 and a jbl t510bt, and my phone will simply use it's own microphone and not the devices' microphones. Do you guys have any idea what could I do about these issues? Thank you very much!
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lminvti
Samsung Members Star ★
26-12-2024 05:22 PM - last edited 26-12-2024 05:57 PM
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Hi @Adrian129 and warm welcome 👋
When devices connected have you checked if calls and audio toggled on when you go to Bluetooth settings and press gear icon ? If not, Toggle both of them.
Also you can try go to settings > apps > Press arrow in the corner > toggle show system apps press OK > search for
Bluetooth agent and press it > storage > clear cache and data
If doesn't work do same thing but with Bluetooth midi service.
Try safe mode and see if there's 3rd party apps causing it:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/


When devices connected have you checked if calls and audio toggled on when you go to Bluetooth settings and press gear icon ? If not, Toggle both of them.
Also you can try go to settings > apps > Press arrow in the corner > toggle show system apps press OK > search for
Bluetooth agent and press it > storage > clear cache and data
If doesn't work do same thing but with Bluetooth midi service.
Try safe mode and see if there's 3rd party apps causing it:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
