15-12-2024 04:34 AM - last edited 15-12-2024 04:39 AM
My Samsung Galaxy A15 just suddenly started turning on and off amd setomes it get stuckat the samsung logo for more than 8 hours, I have factory reset, I have use hard reset, I tried putting the phone in safe mode but none seems to be working, the update is up to date. And my phone still has a lot of storage.
I tried running recovery, but it seems to not be running completely, recovery reason is Unknown.
15-12-2024 04:40 AM
15-12-2024 05:38 AM
Hello @Joshuagreat and may I extend a Warm Welcome to the Samsung Community Forum 👍
I'm sorry to learn your experiencing issues with your phone.
It does appear that you've already tried quite a few if the known troubleshooting steps.
I think at this stage it would be beneficial to let a Samsung Service Centre have hands on with your phone.
https://www.samsung.com/uk/support/repair/
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-12-2024 10:39 AM
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