23-08-2020 04:23 AM
Hello,
it all started when i was charging my phone using samsung car charger and had the AUX plugged in, then I mistakenly disconnected the charger from the car adapter when the phone was 76%, the phone froze and the music stopped.
i waited and tried to restart the phone, nothing happened.
then i searched for a way to force restart the phone, clicked on the power and volume down buttons together for 10 seconds, it went black.
it doesn’t want to work again, tried wall charging it for 2 hours (nothing showed that it was charging) pressing the power button and doing the force restart thing again but nothing works, not even a blink.
What should i do??? Plz help
24-08-2020 06:02 AM
I'd suggest to use a Samsung Experience Store or Samsung Service Centre for them to run a diagnostic.
They'll advise if they can help and if the issue is covered under the Manufacturing Warranty @AhmedMohsen
I wish you all the best with this situation.
🌈 Stay Safe & Stay Alert. 🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "