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Original topic:

My A71 has started having a jumping Jerry screen,but not all the time. Any ideas

(Topic created on: 18-09-2023 09:18 PM)
First Poster
MY a71 has got a jumping jerky screen all of a sudden,but not all the time.
Any ideas would be appreciated.
Samsung Members Star ★★

You may need to try a few troubleshooting steps before approaching a Samsung Service Centre @Chez31 

  • Ensure your phone's software is updated. 
  • Ensure all your apps in the Playstore and Galaxy Store are updated. 
  • Remove any apps acquired via apk files if applicable. 
  • Remove any themes you may have downloaded. 
  • Safe Mode  > turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
  • Clear Cache Files from the phone's System Partition Section  > You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
  • A last resort would be to back up and factory reset.

Let us know how you get on please. 

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "