Inktzwart
First Poster
10-05-2025 12:36 AM
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My phone doesn't power on when I turn it on normally. But once it's plugged in, it boots up. But then it shuts off, then repeats until I unplug it. I need help, I'm not spending money.
3 REPLIES 3
arianwen27
Black Belt
10-05-2025 12:42 AM
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Ideally take it to a samsung store, to me sounds like a battery issue.
Can you get into the recovery menu? If you can there's some things you could at least try. If you can't get it into the recovery menu, I believe a samsung store and paying is the only option
Can you get into the recovery menu? If you can there's some things you could at least try. If you can't get it into the recovery menu, I believe a samsung store and paying is the only option
Inktzwart
First Poster
10-05-2025 12:45 AM
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I only got it to the custom OS screen, sadly there isn't any samsung stores near me.
johnz237
SuperStar
10-05-2025 12:54 AM - last edited 10-05-2025 12:55 AM
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Hi! Welcome to the samsung members community!
How long have you had it- Still under warranty?
Attempt holding down power and volume down button until phone icon appears (force soft reboot). Any luck?
Assuming different chargers have been tested?.
If all else fails its best to contact customer support
How long have you had it- Still under warranty?
Attempt holding down power and volume down button until phone icon appears (force soft reboot). Any luck?
Assuming different chargers have been tested?.
If all else fails its best to contact customer support
