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Original topic:

MP3 downloading

(Topic created on: 28-05-2022 02:28 PM)
Berleaf62
First Poster
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Galaxy A Series

I got a Galaxy A42 5G,  I purchase mp3 off of Amazon, it shows that the music is downloaded but it does not appear on my SD card. I have to bring up my laptop, down load onto that, then sync files using that.

Never had any issues downloading from Amazon to my phone before.  

Any help?

Thank you

2 REPLIES 2
JAMES4578
Samsung Maker ★
Options
Galaxy A Series

Whilst music files should be located within the My Files app with Audio and Downloads being the most obvious as has indicated sometimes Amazon Files can be in other places.  By default  Amazon downloads seem to go to an Amazon Folder. https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GUW62GZFBPEDU7B6  Check the settings in the Amazon Music app settings- Storage Location which should give you an idea or you can amend that.  Sometimes files are also hidden,  If you go to File Manager Menu Bar  and click the 3 dots there may be an option for Hidden Files and if so you should be  be able to locate the Folder.   More details in this articles   https://gossipfunda.com/where-does-amazon-music-download-to-android/  https://www.fonedog.com/tricks/where-does-amazon-music-download-to-android 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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Berleaf62
First Poster
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Galaxy A Series

Thank you for your reply.

I checked and there is a amazonmp3 folder but that's empty. I have my Amazon download setting to download the mp3 music straight to my SD card. I used to have no issues with this but I'm now wondering from reading bad reviews about the Amazon music player app if the problem is on their end. 

 

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