09-08-2020 06:02 PM
09-08-2020 06:11 PM
Hi @ElizabethS
Some phone's don't allow the movement of any apps to a Sd Card.
If you go into Settings_Apps_Tap on the App you want to move to the Sd Card_Storage and tap change if that option is available.
If that option isn't there then your phone may not allow this function.
🌈 Stay Safe & Stay Alert. 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-09-2020 12:01 PM - last edited 06-09-2020 12:05 PM
30-11-2020 03:11 PM
Ditto, same problem for me. I just purchased the phone and cannot find anything official from Samsung regarding this issue / limitation so I'll vote with my wallet and return the A21s and stick with my old phone compared to which the A21s proving to be a marginal upgrade.
23-12-2020 12:04 AM
Yes, I have a similar problem. Samsung A10 allows transfer, Samsung M21 does not. Same apps tested on both phones.