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Misleading Update Flagged

(Topic created on: 24-04-2024 09:23 PM)
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Giraffe
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On my A22 5G phone In Security and Privacy section a Security Update is flagged but further checks under linked Software Updates it says Software is up to date. Anyone had a similar conflicting message and a remedy to fix?
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Robin999
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Have you tried to download it? Can you provide a screenshot. When was the last security update you received?

This link will give you an idea of what updates you can expect

https://www.sammobile.com/news/galaxy-a22-5g-may-2023-security-update/

Maybe you're not in the region the device is intended for? If so, you won't be able to download any updates. In which case you could try forcing the update via Smartswitch whilst connected to PC or laptop.
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Giraffe
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Hello Robin999
Yes I have tried to download but message back is software up to date
The software is shown as ui version 5.1 downloaded in October 23. Android version13.
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Robin999
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It's probably a security update. Suspect the phone is out of region. Try hooking up to a PC or laptop and using Smartswitch to force the update.
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Giraffe
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According to SamMobile link there is reference to a Security patch in December 2023 but I am lost as to suitability for my A22 5G and if so how to go about installing manually
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Robin999
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As said, try hooking up to PC or laptop and forcing update via Smartswitch.
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Giraffe
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Thanks for your advice which I have followed but unfortunately it has not resolved the issue. The Smart switch check states the software is up to date. My phone continues to flag an update suggestion in the Security and privacy page and even after carrying out a factory reset. I am not sure what else I can do to resolve this issue. It seems this 2021 A22 5G phone after only 3 years service is not scheduled for any further software updates. It looks to me like Samsung have now abandoned this phone and probably wants users to replace but if so in my case they can get lost I think it now time for me to try another make! 

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Robin999
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It's possibly the December 2023 security update. I have suggested that your device is out of region, hence why you're not getting the update over the air. Going forward, you won't receive any more feature updates or Android 14, that's for sure. There may of been some further security updates for 2024, but I'm not sure of the dates. Every Samsung device is only supported for a given length of time. Even my S23U will eventually stop receiving updates. This is true for any manufacturer. Good luck with your next device I hope you enjoy it.
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