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Original topic:

Lines on camera

(Topic created on: 04-03-2023 05:06 AM)
Members_INRAoVC
First Poster
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Galaxy A Series

16779064800935931837154485948519.jpg

When I use my main camera, there are some horizontal en vertical white lines on it (see image).  Does anybody recognize this problem or does anyone have a suggestion what I could try? Thanks

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BandOfBrothers
Samsung Members Star ★★
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Galaxy A Series

Have they always been there or just appeared ? @Members_INRAoVC 

Try running the diagnostic tool test in your Samsung Members app.

Then try > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

Try clearing the camera cache via Settings > Apps > Camera > Storage > Clear Cache, but if that doesnot  help and all looks OK including your camera lens module then a Samsung Service Centre can assess your phone.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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