We were told to take ours to Por Tabe since it's an official Samsung Repair Store. They didn't charge us but held the phone for 1 - 30 days, took contact info and gave us a receipt with a date to pick it back up. If there's a Por Tabe in your are you should give them a call.
I have an A12 and it's fine but I last updated it in November since it was my back-up phone. Personally, I wouldn't risk an update if your phone is working correctly. Not until Samsung issues and official response anyway.
My phone was in its original condition. I updated at home on Sunday night before I went to bed and everything was fine. I did not turn it off until Tuesday morning to take an exam. It never came back on. Only had it for one year. Never had any previous issues with it.
this is madness with Samsung, my two phones completely shut down with all my important information. will just transition to APPLE simple. Samsung your done whether A23 or any other type.......i am mad and will never recover from this stupidness.
