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Original topic:

I use phone A7 and screen is unrespnsive when I want to unlock my phone during the latest software update I need help

(Topic created on: 17-09-2020 11:33 PM)
bushie
First Poster
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Galaxy A Series

Hello to everyone who read this. I had just recently recieved the latest Samsung software update for my A7 2018 phone early in the morning. When my phone restarted during the process they asked me to confirm my password but whenever I tried tapping on screen there was no respnse and I think something wrong happens to my touch screen. I also recently sent my phone for LCD repair 1 week ago and I don't think  screen crashes affect touch screen. Before  I updated my phone could use the touch screen efficently so I think this matter is very weird But I hope there are people who encounter this problem Please help! Thank you

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1 REPLY 1
piscean
Explorer
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Galaxy A Series
factory reset backup phone if needed..
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