I need help

[vyki]

Hey y'all I have a problem I'm not sure if it's the app or if it's the fact I got a new device cause tiktok never acted like this in my old one but I can't like or comment and have issues viewing searches and sometimes profiles I can't even check out tiktok shop hot any idea what could be wrong and yes I am signed in

[Glenntech]

Have you tried uninstalling the app. Then reinstall
Could be just data didn't transfer over from the old device properly
Could still be an app issue

[rick639 · Accepted solution]

Settings ,apps then tiktok , storage , clear data clear cache
You will need to login your details again

[vyki]

Yeah I have thanks for trying

[vyki]

Ok I'll try that 😊

[vyki]

Thanks

[vyki]

It works! Thank you so much

[rick639]

You're welcome