Help

[blackcat1]

My Samsung A32 was updated last week. Since then apps keep crashing and when I'm on the Internet I get thrown out and have to reopen my phone. Any advice on how to fix this gratefully received. It's really annoying and never did it before this new update. Thanks.

[Glenntech]

Probably best to clear the Partition Cache on your phone
@AndrewL has explained it in his answer here
Scroll down to his answer in the list

https://eu.community.samsung.com/t5/galaxy-a-series/cache/td-p/3626245#.YqSMSRVB3ic.link

This won't wipe your phone but removes temporary data and cookies etc that can be causing problems with your software

[StuartR]

You could uninstall your Web browser and reinstall it. Last resort you do a factory reset but back your phone first as it will wipe everything off it.

[JAMES4578]

Hi @blackcat1  You could certainly try reinstalling the Browser or trying another one, however I suspect this will not solve the issue.  I would advise clearing the cache partition first as detailed in @Glenntech 's post  in case you do not need a a full factory reset, however sometimes that is necessary if all else fails.  As has already been mentioned important to back up before performing this step.

[blackcat1]

Thank you all for your replies. I will try the things you have suggested and see how I get on.