02-07-2019 07:08 PM in
I just update the android v 9 on samsung galaxy a7 2018, some update there's no problem like bigger icon, display etc. But when i try the camera i think the quality image that was captured it's downgrade than before the update, wheter front and rear camera less sharp and real.
I hope Samsung can fixed this.
08-07-2019 07:02 PM in
Hi @Ricko7137
Let's try a soft reset on the phone. This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts.
Let us know if this helps.
22-08-2019 06:02 AM in
Hi Chris
I have the same problem on the camera after the update. I triedbto soft reset but the problem still exists. Please help it is so disappointing.
Thanks
25-08-2019 02:29 PM in
Same with me my A7's quality is not what 24mp is meant to look like
17-11-2019 02:11 PM in
17-11-2019 02:54 PM in
An update.. What type of update, was it a security patch or something?
24-11-2019 08:42 PM in
24-11-2019 08:44 PM in
13-02-2020 02:44 PM in
SAME with me, I have updated my A7 2018 and camera quality has deterirated badly. Before I used to make Slowmo videos perfectly and now is REALLY BAD. Samsung what are you doing. Please solve it. That's not fair.
14-04-2020 10:02 AM in
What's the problem with samsung? In early 2020 i got software update...after i update it i got downgrade camera quality ...the quality when we take a pict and the result is different enough..the result is less sharp, texture, contrast ...not good...hope Samsung can maintain the existing product not just concern to make new product ...thank you...