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Galaxy A53 5G camera issues

(Topic created on: 15-05-2024 06:17 PM)
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Members_jub7bDr
First Poster
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I am having issues with my camera when taking photos. In portrait the pictures narrow and when in landscape the pictures widen. Can anyone tell me how to fix this? It is doing this in both 16m and 64m very frustrating when you think you have taken a good photo. 

The Videos and selfie mod are both ok

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2 REPLIES 2
AtshaamY
Moderator
Moderator
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Hi @Members_jub7bDr.

I suggest you try a Diagnostic Test by opening the Members app > Support > Phone diagnostics > Camera > Follow the on-screen instructions.

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lance78
Voyager
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I believe it's a software issue I've spoken to the Samsung team, but He couldn't help and suggested waiting for the update
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