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Galaxy A52s 5G bluetooth broken after last update (security from 1st Jan 2025)

(Topic created on: Sunday)
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DABer
Explorer
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As title says, the bluetooth connection to multiple devices is broken and cannot be established. It shows connecteded, but phone call audio is not going to car/headset. Also actively moving to bluetooth by selecting via button is not connecting anymore.
A528BXXSAGYA2

114 REPLIES 114
Ryosukeng
Explorer
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You are right! My so-called workaround only lasts for about a week after a reboot due to automatic optimization. I can almost confirm that the problem is caused by regular system optimization. The root cause is not the Bluetooth apps themselves, but rather one of their dependencies. I traced the dependency through Developer Options → Running Services → Bluetooth. A list of dependencies appears under Bluetooth, with the most suspicious items being SapService and Samsung Multi Connectivity. Somethings like that:

Screenshot_20251107_210010_Settings.jpg

The SapService is related to the SIM card — SAP stands for SIM Access Profile — and it is not an app that can be found in the Apps menu. Anything named 'SIMxxx' is likely the target.

I have tried switching them to Unrestricted in the battery settings. So far, it has remained stable for over twelve hours. It’s very easy to test — just make a phone call to your voicemail; it’s usually free of charge.

Maybe you can try it and let me know your observations so we can work on it together.

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Members_k2okZDo
Student
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This is the furthest dive I've seen, to solve the problem. Thank you

However, I've not been about to follow the last few steps.

I can see the Bluetooth running services, including the SapService.

But the apps menu only has the SIM toolkit app. That does not have any restrictions applied (or to out it another way, I don't see any "Unrestricted" setting)

Can you advise any further? I'm desperate. I can't be turning SAP off and on again, every day.

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Ryosukeng
Explorer
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Change your phone language to English anyway. I'm not sure that can display the same with other languages.

Via Settings, Apps, your target, battery. You should jump the options of Unrestricted; Optimized; Restricted. 

To have more information, walkthrough my posts in other thread.

https://eu.community.samsung.com/t5/galaxy-a-series/bluetooth-headset-won-t-answer-calls-since-recen...

There are at least 3 groups to discuss the same topic.

 

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jipouille
First Poster
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Puisque cela tourne autour de l'optimisation, je viens en plus des unstricted sur les applications citées, de désinstaller les mises à jour de l'application "Maintenance du téléphone" et empêcher sa mise à jour. Comme par hasard la mise à jour de l'application date de mai 2025, où les pbs sont apparus !!

Du coup sur mon A52S, je suis en version 13.8.05.48 et la maj veut poser la version 13.8.60.4 du 5 mai 2025

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Rowdy_Yates
Journeyman
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Anyone tried to revert to security update before january '25 with ODIN?

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