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Galaxy A52s 5G bluetooth broken after last update (security from 1st Jan 2025)

(Topic created on: 06-10-2025 06:49 PM)
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DABer
Explorer
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As title says, the bluetooth connection to multiple devices is broken and cannot be established. It shows connecteded, but phone call audio is not going to car/headset. Also actively moving to bluetooth by selecting via button is not connecting anymore.
A528BXXSAGYA2

114 REPLIES 114
Rowdy_Yates
Journeyman
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.

SRSousa
Explorer
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Bluetooth issue continues  after september update.

*****! 😠

Hazle
Pioneer
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What a negative situation! I made a couple of weeks ago the decision to say goodbye to the a52 and bought an other phone. I could not handle this terrible services anymore 

 

 

Members_j5fFO5p
First Poster
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I also tried the soft reset and the September update, but the only temporary solution I found was unpairing and pairing again with the car.

It worked for some minutes and then spot working again (no audio at the car).

Strangely when working, the only options shown at the Bluetooth details at the mobile are only Calls and Audio, when not working, also Contacts and messages are also shown.

Probably I will also abandon Samsung.  

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Members_CioDCUM
Journeyman
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Samsung does not even admit it's a bug. They basically say 'losing bt during a call is a hardware failure that we are not responsible for'. Sure... Simultaneous hardware failure on so many devices? And it can be temporarily (minutes) solved by restarting bt (developer options, toggle usb sap)? Highly unlikely but we're stuck with very limited functionality. I know using a phone as actual phone is oldskool, but this is just nuts. Break it, reject it, force people to buy new phones? If it was a US company it'd be sued into bankruptcy.

Ryosukeng
Explorer
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I posted my workaround in another thread at below — it works for me, and I also explained the underlying principle of the problem.

https://eu.community.samsung.com/t5/galaxy-a-series/bluetooth-headset-won-t-answer-calls-since-recen...

KellyB81
Apprentice
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I, too, continue to have this issue. I have the Sept security update and tried all the workarounds, yet still no joy. I need the handsfree in my (VW) car in and haven't been able to use it for months - including not being able to hear an important call regarding a situation with my son at school!
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DarkLightX
Student
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That one did solve the problem after it re-appeared on my device

Thanks bro!

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SRSousa
Explorer
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Doesn't work for me. 😌

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Members_CioDCUM
Journeyman
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Doesn't work for me on A52S, ve got bluetooth app on 'unrestricted battery' still drops bluetooth. Even in the middle of calls it just stops working. The only fix sofar (for a few minutes at best)  is a reboot of phone, or bouncing sap in developer options.

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