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galaxy a51

(Topic created on: 26-01-2021 05:35 PM)
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rlb1994
Student
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Can anyone help me my a51 is constantly restarting by itself It also does it when in not using the phone aswel does anyone know how I can fix this
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2 REPLIES 2
Steven9761
Troubleshooter
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corrupted startup files, I'm guessing! try a hard reset by powering off the device, then use the power button AND volume up simultaneously. scroll down to wipe data/factory reset. if unsure, follow the guidance here: https://www.hard-reset.org/factory-default/how-to-easily-master-format-samsung-galaxy-a51-with-safet...
rlb1994
Student
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I will give it a go thank you