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Original topic:

Galaxy A51 System Update hangs at 79%

(Topic created on: 10/04/21 21:04)
BPH888
First Poster
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Galaxy A Series

Hello.  I have a new Samsung Galaxy A51  

After transferring data from my old phone, I was prompted to download a system update.  THe download went fine and then I pressed INSTALL NOW.  Unfortunately, it seems to have hung at 79%.  

I am seeing the blue screen with the whirling wheel inside a robot guy for at least three hours now

Any help or advice on what to do would be really appreciated

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antikythera
Overseer
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Galaxy A Series
Plug the charger in so it doesn't run out of battery, it may also boost the app optimisation speed. That's what usually takes place from around 75% onwards with Android updates
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