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Original topic:

Galaxy A51 hanged while updating and now dosent start, what should i do

(Topic created on: 05-10-2021 04:13 PM)
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Pratik1
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while i was updating my galaxy A51 it stopped at 25% for some reason after waiting for few hours i pressed the power button & low volume key toghether and it went off and now dosent start, please inform what are the ways to start my phone

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BandOfBrothers
Samsung Members Star ★★
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Hi @Pratik1 

 

Sorry to hear that your phones experiencing these issues.

You could try hooking upto a computer and trying Samsung Smartswitch. 

There is help in threads like the following but take into account a Hard reset will wipe your saved data.

https://www.hardreset.info/devices/samsung/samsung-galaxy-a51 

Alternatively a Samsung Experience Store  / Samsung Service Centre will be able to help you.

I wish you all the best with this situation. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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