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Galaxy A51 does not receive emails

(Topic created on: 24-08-2020 07:53 PM)
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jc30
First Poster
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Before getting the A51 last week I was running one A5 (2017) and one A50 and the Samsung Email app on both phones had no problems.

The moment I went live with the A51 both A50 & A51 stopped receiving emails.

I've tried 6 different email apps without success!!!

On the other hand, GMail keeps on working without problems.

Now I'am second guessing myself for upgrading from A5 to A51.

Any ideas, suggestions?

 

Please & thank you

 

JC

 

.

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BandOfBrothers
Samsung Members Star ★★
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I'd suggest to check all the relevant settings  and sync Settings @jc30 

 

If necessary delete the email account from the phone and re enter the email credentials again.

 

A Samsung Experience Store or Samsung Service Centre can help. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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