24-08-2020 07:53 PM
Before getting the A51 last week I was running one A5 (2017) and one A50 and the Samsung Email app on both phones had no problems.
The moment I went live with the A51 both A50 & A51 stopped receiving emails.
I've tried 6 different email apps without success!!!
On the other hand, GMail keeps on working without problems.
Now I'am second guessing myself for upgrading from A5 to A51.
Any ideas, suggestions?
Please & thank you
JC
.
25-08-2020 06:14 AM
I'd suggest to check all the relevant settings and sync Settings @jc30
If necessary delete the email account from the phone and re enter the email credentials again.
A Samsung Experience Store or Samsung Service Centre can help.
🌈 Stay Safe & Stay Alert. 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "