Hi. I dropped my Galaxy A5 and a purple spot appeared in the right bottom corner but next morning it had completely covered my screen. I bought a new Galaxy and I want to do a smart switch to my new phone but can't see my old phone screen to enable it to transfer the data to the new phone. Does anyone have any solutions? I've tried everything, mirroring to my TV, transfer data to my PC but I have to enable debugging on my phone which obviously I can't do. It's getting so frustrating at this stage, if anyone can help I'd really appreciate
if the A5 is still connected to network even without screen and this feature was enabled before
try using findmymobile → click Back up
If you backed up to Samsung Cloud then inputting your Samsung ID and setting up the phone using your last back up should move your stuff across @James202
Your apps will be in your Playstore My Library section.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
Thank you for your reply but unfortunately I hadn't it backed up, stupid I know but that's the way it is. I'll know better next time.
Thanks for your help. Unfortunately I hadn't it backed up.