Galaxy A41 not turning on!

[Phone35]

Hi all,

I just bought the A41 Phone about 2-3 weeks ago. 

I charged it this morning to 100% but by this evening it was not turning on!

I have barely used it all day so am not sure what could be causing this.

Already tried soft reset multiple times and the screen stays black. Not turning on.

Do you have any recommendations? Please help! 

[Meh90]

is it still under store warranty?

when I have issues with powering up, I hold the power button and volume down

[Phone35]

I think it must be, since I bought it very recently.

I've tried doing that with the power button and volume down button, but it hasn't worked. 😥

[Meh90]

take it back unfortunately. sorry to hear

[Phone35]

Okay, will do. Hopefully we can get a replacement. Thank you for your comments!! 

[PEGASUS01]

send it off to samsung as it'll be under their warranty too, only takes 5 days