dingza
First Poster
20-04-2021 09:36 AM
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Since updating my phone none of my streaming apps are working (Netflix, Disney+, prime video), does anyone know if there's a fix for this?
7 REPLIES 7
nordleybird
First Poster
20-04-2021 10:08 AM
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Try updating your apps.
dingza
First Poster
20-04-2021 10:15 AM
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Tried all of that and uninstalling and reinstalling
George1988
Voyager
22-04-2021 12:02 PM
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As a last resort - back up your files and factory reset the phone
AlexBr967
Journeyman
04-05-2021 11:20 PM - last edited 04-05-2021 11:20 PM
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Hi guys. I reported this to them and they confirmed it's a bug with the software. They will release a fix soon
misterAT
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05-05-2021 02:43 PM
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Hi, did they say if its a problem with the app software or the phone software after the update? Thanks
AlexBr967
Journeyman
05-05-2021 02:47 PM
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I think they said it was the phone software but I'm not sure. They said it will be fixed in an update and said to keep the phone and the apps up to date
AlexBr967
Journeyman
23-05-2021 10:49 PM
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I received an update today and the issue is fixed!
