search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Galaxy A40 update issues

(Topic created on: 20-04-2021 09:36 AM)
1318 Views
dingza
First Poster

‎20-04-2021 09:36 AM

Options
Since updating my phone none of my streaming apps are working (Netflix, Disney+, prime video), does anyone know if there's a fix for this?
0 Likes
7 REPLIES 7
nordleybird
First Poster

‎20-04-2021 10:08 AM

Options
Try updating your apps.
0 Likes
dingza
First Poster

‎20-04-2021 10:15 AM

Options
In response to nordleybird
Tried all of that and uninstalling and reinstalling
0 Likes
George1988
Voyager

‎22-04-2021 12:02 PM

Options
As a last resort - back up your files and factory reset the phone
0 Likes
AlexBr967
Journeyman

‎04-05-2021 11:20 PM - last edited ‎04-05-2021 11:20 PM

Options
Hi guys. I reported this to them and they confirmed it's a bug with the software. They will release a fix soon
0 Likes
misterAT
First Poster

‎05-05-2021 02:43 PM

Options
In response to AlexBr967
Hi, did they say if its a problem with the app software or the phone software after the update? Thanks
0 Likes
AlexBr967
Journeyman

‎05-05-2021 02:47 PM

Options
In response to misterAT
I think they said it was the phone software but I'm not sure. They said it will be fixed in an update and said to keep the phone and the apps up to date
0 Likes
AlexBr967
Journeyman

‎23-05-2021 10:49 PM

Options
I received an update today and the issue is fixed!
0 Likes