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Original topic:

Galaxy A40 update issues

(Topic created on: 20-04-2021 09:36 AM)
dingza
First Poster
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Galaxy A Series
Since updating my phone none of my streaming apps are working (Netflix, Disney+, prime video), does anyone know if there's a fix for this?
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7 REPLIES 7
nordleybird
First Poster
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Galaxy A Series
Try updating your apps.
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dingza
First Poster
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Galaxy A Series
Tried all of that and uninstalling and reinstalling
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George1988
Voyager
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Galaxy A Series
As a last resort - back up your files and factory reset the phone
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AlexBr967
Journeyman
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Galaxy A Series
Hi guys. I reported this to them and they confirmed it's a bug with the software. They will release a fix soon
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misterAT
First Poster
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Galaxy A Series
Hi, did they say if its a problem with the app software or the phone software after the update? Thanks
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AlexBr967
Journeyman
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Galaxy A Series
I think they said it was the phone software but I'm not sure. They said it will be fixed in an update and said to keep the phone and the apps up to date
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AlexBr967
Journeyman
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Galaxy A Series
I received an update today and the issue is fixed!
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