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Galaxy A40 update issues

(Topic created on: 20-04-2021 09:36 AM)
1321 Views
dingza
First Poster

‎20-04-2021 09:36 AM

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Since updating my phone none of my streaming apps are working (Netflix, Disney+, prime video), does anyone know if there's a fix for this?
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7 REPLIES 7
nordleybird
First Poster

‎20-04-2021 10:08 AM

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Try updating your apps.
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dingza
First Poster

‎20-04-2021 10:15 AM

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In response to nordleybird
Tried all of that and uninstalling and reinstalling
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George1988
Voyager

‎22-04-2021 12:02 PM

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As a last resort - back up your files and factory reset the phone
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AlexBr967
Journeyman

‎04-05-2021 11:20 PM - last edited ‎04-05-2021 11:20 PM

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Hi guys. I reported this to them and they confirmed it's a bug with the software. They will release a fix soon
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misterAT
First Poster

‎05-05-2021 02:43 PM

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In response to AlexBr967
Hi, did they say if its a problem with the app software or the phone software after the update? Thanks
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AlexBr967
Journeyman

‎05-05-2021 02:47 PM

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In response to misterAT
I think they said it was the phone software but I'm not sure. They said it will be fixed in an update and said to keep the phone and the apps up to date
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AlexBr967
Journeyman

‎23-05-2021 10:49 PM

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I received an update today and the issue is fixed!
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