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Original topic:

Facing lots of issue after Android 12 update on Samsung A52S

(Topic created on: 26-03-2022 08:16 AM)
Raj894
Apprentice
Options
Galaxy A Series

Hello, 

I bought new A52s on 24th Feb 2022. After update to Android 12, I am facing lots of issue related to phone, battery and performance.  I thought it will be fixed with March update. But my device still doesn't show any update for the month of March. I also heard that UI 4.1 rolled out. Any suggestion why my device not getting update?

Thanks.

12 REPLIES 12
Pugs1957
Samsung Maker ★
Options
Galaxy A Series
Have you cleared system cache since the update?
WolDRiderP28
First Poster
Options
Galaxy A Series

I hit factory reset from Recovery. Was I ok?
Or do I also have to clear the cache?

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Raj894
Apprentice
Options
Galaxy A Series

Please help hot to do this? I am new to samsung devices. 

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Pugs1957
Samsung Maker ★
Options
Galaxy A Series
Hi, if you factory reset you will have erased your data and will need to setup the phone again. Clearing cache would have kept your data but a fresh install is better.
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Raj894
Apprentice
Options
Galaxy A Series

I am new to Samsung.  Please help how to clean system cache.

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Pugs1957
Samsung Maker ★
Options
Galaxy A Series
To clear cache make sure you are connected to a PC and follow these steps https://www.t-mobile.com/support/devices/android/samsung-galaxy-s21-5g/wipe-cache-partition-samsung-....
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Pugs1957
Samsung Maker ★
Options
Galaxy A Series
Make sure that your phone is connected to a PC and follow these steps https://www.t-mobile.com/support/devices/android/samsung-galaxy-s21-5g/wipe-cache-partition-samsung-....
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Hassy6216
Apprentice
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Galaxy A Series
Hey I've been facing a lot of issues with my a52s, like randomly lagging realy hardly and randomly crashing entirely to the point where I have to hard restart the phone. Do you have any ideas of any possible fixes ?
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Pugs1957
Samsung Maker ★
Options
Galaxy A Series
Hi, my recommendation would be as above. In addition you could install Good Guardians from the Galaxy Store and run App Booster.