Dolby Atmos issue

[Adi0]

Since I've bought A52 5G and since the beggining Dolby Atmos button has worked fine and it's working fine again, but now, today it was turned off and it said '' This effect only works with headphones and Bluetooth headsets. '' Wth? Now it works again and it stopped to work again and works again... 

 

[BandOfBrothers]

Not sure why @Adi0 this is happening 

Have you completed any recent software updates or downloaded anything new ?

Some generic troubleshooting tips are; 

• Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 
• Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 
• Send an error report to Samsung via your Samsung Members App,  GetHelp and Feedback.